Hibrit
Hibrit
Job Type
Full-Time
Position Level
Specialist
Department
Customer Service
Customer Service
Application Count
363 application
Job Type
Full-Time
Position Level
Specialist
Application Count
363 application
Department
Customer Service
QUALIFICATIONS AND JOB DESCRIPTION
Job Description:
- Execution of the Customer experience process (English will be actively used)
- Preparing and submitting price offers (import and export processes between other countries in industrial markets)
- Providing proactive solutions and alternatives to customers, making recommendations with analytical perspective
- Price, deadline, quantity process in customer orders.
- Checking the compatibility of the details with the offers
- Negotiating deadlines with suppliers and informing customers
- To get information from the factories about the delivery times of the products to be produced
- Controlling the margins of the products to be produced in order to create a price
- Entry and approval of orders
- Following the planning, production and delivery processes of the order
- To follow the production status of the products and the preparation status of the order
- Dealing with the shipping process and preparing the necessary instructions according to the country
- To keep in touch with the customer during the delivery process and to provide the necessary information
- Organizing pre-shipment inspections
- Managing customer relations
- Price, quality, logistics complaints etc. managing processes
- Managing disputes and complaints
- Creating related requests for credit notes or additional invoices
- Incoming production costs, deadlines tracking to respond to requests
- Carrying out the necessary SAP processes
- To follow up old or undelivered orders
- To prepare and analyze development reports on all processes
Qualifications :
- Bachelor's degree in related departments
- Fluency in English verbal and written communication is a must
- Professional French or German will be a preferable
- Minimum 4-6 years of working experience in a similar position
- Professional knowledge of MS Office ans SAP Applications
- Strong interpersonal skills
- The position will be based in İstanbul
- No military obligation for male candidates
Preferred Candidate
Müşteri Hizmetleri Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Temsilcisi Müşteri Hizmetleri Temsilcisi Maaşları Müşteri Hizmetleri Temsilcisi Nasıl Olunur? Müşteri Hizmetleri Temsilcisi Nedir? Müşteri Hizmetleri Temsilcisi İş İlanlarıHakkımızda
Dünyanın önde gelen aşındırıcı üreticisi Saint-Gobain Aşındırıcılar, müşterilerine piyasadaki en karmaşık ve zor uygulamalar dahil, her türlü malzemen
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiMüşteri Hizmetleri Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Müşteri Hizmetleri Temsilcisi Müşteri Hizmetleri Temsilcisi Maaşları Müşteri Hizmetleri Temsilcisi Nasıl Olunur? Müşteri Hizmetleri Temsilcisi Nedir? Müşteri Hizmetleri Temsilcisi İş İlanları